FAQs

  • If you can't get hold of me via telephone, please leave a voicemail or text and I will respond as soon as I possibly can. Missed calls without a message are not returned. 

  • As a small business I ask that you please provide at least 48 hours notice if you need to cancel or rearrange your appointment.  Anything less than this will result in loss of booking fee. I'm extremely sorry for any inconvenience this may cause. Please do not make a booking unless you are happy with this policy

  • Treatments are for females only.

  • If you are making a booking on behalf of someone else, please ensure that they are fully aware of all all policies, terms and conditions as outlined on this page. 

  • Treatments will not be carried out if you have a cough or cold. If you are overcoming a cough or cold, its best to wait at least one week before booking your appointment.

  • Please arrive on time for your appointment – arriving late will cheat you out of precious treatment time. 

  • The Beauty Room works on an appointment only basis so please do not arrive on premises if you do not have an appointment booked and confirmed. 

  • If you are travelling by car please feel free to park on the driveway when you arrive. 

  • There is no reception area or waiting room on site so if you bring someone with you, they will be in the treatment room with us throughout your visit.

  • It is advised not to arrive more than 10 minutes early for your appointment, however, if you are eager and turn up a little earlier than scheduled, please wait quietly outside and be respectful of those still having their treatment. 

  • You will be asked to fill out a medical consultation form which is treated with the utmost confidence. If you have a medical condition or are taking medication that may affect your chosen treatment, please contact me to discuss before booking. 

  • Pregnancy massage and prenatal treatments are only suitable for those over 13 weeks pregnant. 

  • Those under the age of 18 years old wishing to have treatments must be accompanied by a parent or legal guardian. 

  • Due to the nature of working from a 'home-salon' there is on occasion external noise that is completely out of my control. Dependant on weather, the Manchester Airport flights occasionally fly overhead. 

  • I reserve the right to amend, modify or discontinue treatments and to alter the tariff for individual treatments/package without prior notice to ensure that maximum standards of service and quality are met.

ADDRESS:

Trouthall Lane 

Plumley

Knutsford

WA16 0UR
 

CALL OR TEXT:

07985303165

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